Zoosk wanted a refreshing and you may practical help dining table app that’ll become adopted effortlessly. Zendesk Support offered the perfect blend of electricity and you may simplicity.
Zoosk is the world’s premier personal relationship people, that have entered fifty million men and women away from sixty regions since the their founding inside the 2007.
Users have access to Zoosk’s internet dating experience regarding the company’s site, social network programs, cellular characteristics, and you will downloadable desktop computer app. This service membership will come in over 20 languages.
Zoosk tends to make internet dating fun and easy, together with business wants their support sense is a comparable way. When members has questions about charging, memberships, otherwise webpages possess, the business is designed to work as fast as possible that have friendly, right support. But up until now, Zoosk used unlock resource ticketing and you may email address choices
“We had been an everyday startup, using hacked-together free tools to help with the users,” said Eric Hallquist, Older Movie director off Affiliate Functions. “As we became in the elegance and complexity, i required better understanding of buyers demands to make sure that we could top prioritize our very own service factors.”